Monthly Archives: December 2008

You Suck! Customer Satisfaction in the 21st Century

By Nick Armstrong | Published: December 7, 2008
I was burned bad by a bank. Will I tell you which bank? No. I want them to die a slow, horrible death from lack of customers. But will that stop me from toasting their success with a box of powdered donuts from time to time? No. (Kudos to you if you get the joke and the reference.)
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Episode Zero – Nick's Special Tips for Millennials

By Nick Armstrong | Published: December 7, 2008
Nick's Important Tips: 1 - Be Persistent 2 - Have Energy 3 - Be Confident 4 - Have Style 5 - Act Successful
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Silly FCC, the Internet is for Porn!

By Nick Armstrong | Published: December 5, 2008
There has been talk lately from Federal Communications Commission Chairman Kevin Martin about auctioning certain bands of airwaves to use for Nation-Wide Free Public Internet. Bloggers everywhere (but mostly those in cow towns) are rubbing their grubby little mitts together at this very second dreaming about it. Unfortunately, Martin included a catch - the free public Internet can't show any porn.
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