Yearly Archives: 2008

You Suck! Customer Satisfaction in the 21st Century

By Nick Armstrong | Published: December 7, 2008
I was burned bad by a bank. Will I tell you which bank? No. I want them to die a slow, horrible death from lack of customers. But will that stop me from toasting their success with a box of powdered donuts from time to time? No. (Kudos to you if you get the joke and the reference.)
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Episode Zero – Nick's Special Tips for Millennials

By Nick Armstrong | Published: December 7, 2008
Nick's Important Tips: 1 - Be Persistent 2 - Have Energy 3 - Be Confident 4 - Have Style 5 - Act Successful
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Silly FCC, the Internet is for Porn!

By Nick Armstrong | Published: December 5, 2008
There has been talk lately from Federal Communications Commission Chairman Kevin Martin about auctioning certain bands of airwaves to use for Nation-Wide Free Public Internet. Bloggers everywhere (but mostly those in cow towns) are rubbing their grubby little mitts together at this very second dreaming about it. Unfortunately, Martin included a catch - the free public Internet can't show any porn.
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How Not To Ask For Help

By Nick Armstrong | Published: November 27, 2008
I'm advocating more and better education. Fair wages set on a fair market value. Trickle down does not work. The most successful businesses are the ones where even the peon is proud to go to work every day. Why? Because nobody thinks of them as peons - and certainly nobody treats them like peons. Bad businesses go so far as to treat their own CUSTOMERS as PEONS!
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